FAQ

Frequently asked questions

Find answers to common questions below

  • Yes — every step is done by us in-house. We cleanse, trim, slice, dice, and freeze-dry everything ourselves. No shortcuts around here.

  • We source our meats and organs from small USDA-approved family farms that meet our strict animal welfare standards.
    We personally pick everything up while traveling through Indiana, Kentucky & Illinois.
    Our whole smelt are wild-caught from Lake Michigan.

  • Any carnivorous pet!
    🐶 Dogs
    🐱 Cats
    🦦 Ferrets
    🦎 Carnivorous reptiles

    If they’re built to eat meat, they’re built to enjoy these.

  • Freeze-drying preserves 96%+ of the natural nutrients.

    Plus our snacks are single-ingredient:
    No additives. No preservatives. Nothing weird.

  • Yes! Single-ingredient treats are often easier to digest.
    Just introduce slowly if your pet is new to raw.

  • No worries — we carry multiple proteins so allergy-sensitive pets can still snack safely.

  • We got you covered!
    Our treats are naturally a light soft crunch, but if your pup needs softer texture just rehydrate them in water for 2–4 minutes and they return to a soft, chewy texture.

  • One million percent YES!
    Our dogs are the official taste testers, and nothing makes it to our shelves unless they approve first. 🐶

  • Store in a cool, dark place. Reseal the Mylar bag after each use or transfer treats to an airtight container to maintain freshness.

  • Due to the nature of our products being food, we do not accept returns on treats. We offer sampler sizes so your pet can try our snacks before committing to a full-size bag.

More Questions?

  • We offer limited bulk/wholesale on select dehydrated items. Availability is based on current production- please contact us for inquires.

  • Orders ship within 2-3 business days. Local pickup is available at select events/markets. For full details, please visit our Shipping & Pickup page.

  • We're based in Indianapolis, IN. Orders are shipped nationwide, and local pickup is available at select events and markets.