FAQ
Frequently asked questions
Find answers to common questions below
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Yes — every step is done by us in-house. We cleanse, trim, slice, dice, and freeze-dry everything ourselves. No shortcuts around here.
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We source our meats and organs from small USDA-approved family farms that meet our strict animal welfare standards.
We personally pick everything up while traveling through Indiana, Kentucky & Illinois.
Our whole smelt are wild-caught from Lake Michigan. -
Any carnivorous pet!
🐶 Dogs
🐱 Cats
🦦 Ferrets
🦎 Carnivorous reptilesIf they’re built to eat meat, they’re built to enjoy these.
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Freeze-drying preserves 96%+ of the natural nutrients.
Plus our snacks are single-ingredient:
No additives. No preservatives. Nothing weird. -
Yes! Single-ingredient treats are often easier to digest.
Just introduce slowly if your pet is new to raw. -
No worries — we carry multiple proteins so allergy-sensitive pets can still snack safely.
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We got you covered!
Our treats are naturally a light soft crunch, but if your pup needs softer texture just rehydrate them in water for 2–4 minutes and they return to a soft, chewy texture. -
One million percent YES!
Our dogs are the official taste testers, and nothing makes it to our shelves unless they approve first. 🐶 -
Store in a cool, dark place. Reseal the Mylar bag after each use or transfer treats to an airtight container to maintain freshness.
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Due to the nature of our products being food, we do not accept returns on treats. We offer sampler sizes so your pet can try our snacks before committing to a full-size bag.
More Questions?
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We offer limited bulk/wholesale on select dehydrated items. Availability is based on current production- please contact us for inquires.
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Orders ship within 2-3 business days. Local pickup is available at select events/markets. For full details, please visit our Shipping & Pickup page.
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We're based in Indianapolis, IN. Orders are shipped nationwide, and local pickup is available at select events and markets.